1. Acceptance of Terms
By accessing and using the Verona Appliances website (“the Site”) and its services (“Services”), you accept these Terms and Conditions (“Terms”) in full. If you disagree with any part, please stop using the Site and Services immediately.
2. Use of the Website
2.1 Permitted Use: You receive a limited, non-exclusive, non-transferable license to access and use the Site only in accordance with these Terms. You agree not to use the Site for any unlawful purposes or in any way that could harm, damage, or discredit Verona Appliances or any third party.
2.2 Prohibited Activities: Do not misuse the Site by introducing harmful code—viruses, malware, or any disabling technologies. Unauthorized access to servers, databases, or systems is strictly prohibited.
2.3 User Content: You are responsible for all content that you upload, post, or share (“User Content”). User Content must not be illegal, defamatory, obscene, harassing, or otherwise objectionable. Verona Appliances reserves the right to remove any User Content that violates these Terms.
3. Product Information and Pricing
3.1 Product Descriptions: We strive to maintain accurate, current product descriptions and pricing but cannot guarantee their absolute accuracy or completeness.
3.2 Pricing: Prices shown on the Site may change without notice.
3.3 Promotions and Discounts: Any promotions or discounts on the Site are subject to their specific terms and may be modified or canceled at any time without notice.
4. Ordering and Payment
4.1 Order Acceptance: All orders are subject to acceptance and availability. Verona Appliances reserves the right to refuse or cancel orders for reasons including pricing errors, stock unavailability, or suspected fraud.
4.2 Payment: You must pay in full at the time you place an order. Accepted payment methods are displayed during checkout. You represent that you are authorized to use the payment method provided.
4.3 Order Confirmation: You will receive an order confirmation email, which is only an acknowledgment, not an acceptance of the order. Verona Appliances may reject your order after issuance of the confirmation.
5. Shipping and Delivery
5.1 Shipping Methods: We offer various shipping options; charges and estimated delivery times are provided at checkout.
5.2 Risk of Loss: Risk and title pass to you when the item is delivered to the carrier.
5.3 International Shipping: International orders may incur additional duties, taxes, or customs fees. You are responsible for any such costs.
6. Disclaimer of Warranties and Limitation of Liability
The Site and Services are provided “as is” without warranties of any kind. Verona Appliances disclaims all express or implied warranties, and will not be liable for any damages arising from your use of the Site or purchase of products.
7. Changes to Terms
Verona Appliances may update these Terms at any time. Updated Terms will be posted on the Site. Continued use of the Site after changes indicates acceptance of the revised Terms.
8. Returns and Refunds
8.1 Return Policy: Our full Return Policy is on the Site. To qualify, items must be unused, in original packaging, and in resalable condition.
8.2 Refund Process: Upon receiving and inspecting returned items, we will notify you of approval or denial. Approved refunds will be issued to the original payment method within several business days.
8.3 Exchanges: We only replace defective or damaged items. To request an exchange, contact orders@veronaappliances.com with details of the issue.
9. Warranty
9.1 Limited Warranty: Verona Appliances offers a 2‑year limited warranty from the original purchase date, covering defects in materials and workmanship under normal residential use. Labor and replacement parts are included. Full terms are available in our 2‑Year Warranty Policy.
9.2 Claim Process: Claims must be filed within 30 days of defect discovery and include written notice and proof of purchase. Verona Appliances may inspect the product and installation, and may require on-site access for verification.
10. Limitation of Liability
Verona Appliances’ total liability for any claim relating to the Site or products will not exceed the amount you paid for the relevant product.
11. Privacy Policy
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Intellectual Property
12.1 Ownership: All Site content—text, graphics, logos, images, and software—is owned by Verona Appliances or its licensors, and protected by copyright laws.
12.2 License and Access: You are granted a non-exclusive license to access and personalize use of the Site. This license excludes resale, collection of product data, or derivative uses of content.
13. Governing Law and Dispute Resolution
13.1 Governing Law: These Terms are governed by New York State law.
13.2 Dispute Resolution: All disputes will be resolved by binding arbitration under American Arbitration Association rules in New York City.
13.3 Class Action Waiver: You waive the right to participate in any class action or class-wide arbitration.
14. Severability
If any part of these Terms is found invalid or unenforceable, the rest will remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices on the Site, constitute the entire agreement regarding your use of the Site and Services.
16. Contact Information
If you have any questions or concerns about these Terms:
Address: Verona Appliances – EuroChef USA, 41 Mercedes Way, Suite 25, Edgewood, NY 11717
Email: support@veronaappliances.com
Phone: (631) 254‑3434