TWO Year Limited Warranty
Thank you for choosing a Verona appliance for your home.
EuroChef warrants to the original purchaser (“Purchaser”) of this product (the “Product”,) for a period of two (2) years (except for certain components identified below) from the date of original purchase, that the Product is free from defects in workmanship and materials. This warranty covers all parts and labor required to repair or replace any part of the Product that proves to be defective under normal residential use. To be eligible for this warranty, the Product must be: (i) sold to Purchaser as new product to the original owner by an authorized distributor, retailer, dealer, or service center of Verona Appliances and (ii) installed in the United States. The warranties provided in this statement are not transferable and are valid from the date of purchase.
This limited warranty is valid only provided that written notification of a defect, as well as a copy of the original receipt for the defective Product, is received by EuroChef from Purchaser within thirty (30) days of identification of the defect. EuroChef (who may appoint 3 rd party agents to act on its behalf in connection with any Product inspection or provision of warranty services hereunder) reserves the right to inspect the Product and its installation. The purchaser is responsible for providing EuroChef authorized service providers and/or representatives with access to the premises at which the Product is installed, and such other information and materials as EuroChef may request, shall be a condition to any claim hereunder. If EuroChef determines that a defect in the Product is covered by this limited warranty, it will, at its expense and as its sole and exclusive obligation for breach of this limited warranty, and Purchaser’s sole and exclusive remedy, repair or replace the defective Product. If EuroChef determines that an alleged defect in the Product is not covered by this limited warranty, it shall not have any obligation to repair or replace the Product.
EuroChef will initially attempt to repair any defect in its Products. Only if a Product cannot be repaired after 3 attempts for the same issue by a EuroChef authorized service provider may the Product be replaced with a new Product from EuroChef. In the event EuroChef determines that a defective Product must be replaced, the original retailer on the bill of sale will be contacted to process a replacement order. In the event that EuroChef determines a Product is irreparable, replacement approval may take up to 30 days.
For instances where a Product is installed in a remote area outside of EuroChef’s authorized network of service providers, Purchaser is responsible for the travel expenses and associated out-of-pocket costs of EuroChef’s authorized service provider. In the event that a product installed in a remote location is deemed to need replacement, the Purchaser is responsible for all delivery costs and risk of loss associated with transportation of the Product to the Purchaser’s location. The Purchaser is responsible for establishing that the appliance has been installed in accordance with all directions and installation instructions included with the Product’s accompanying materials at time of purchase. EuroChef shall have no obligation to render any services to correct issues caused by an Installer’s failure to follow all directions and instructions. Any expense of repair deemed to be caused by faulty installation shall be payable by Purchaser at EuroChef’s then current rates.
A Products’ exterior paint and/or lacquer must be cared for according to the instructional materials provided with the Product at time of purchase. If those instructional materials are not followed or harsh chemicals are used, any damages and subsequent repairs to a Product’s paint and/or lacquer are not covered by this warranty.
Component Warranty Periods:
Any components of eligible products showing cosmetic defects, whether in material or workmanship, are covered by this warranty for a period of thirty (30) days from the product’s delivery date. Coverage* is provided for:
- Scratches
- Stains
- Surface Imperfections (ONLY stainless steel)
- Paint & Porcelain Imperfections
*Excludes slight differences in color due to materials and painting/enameling technologies.
-Photo/video proof required to be submitted to service@veronaappliances.com in order to be reviewed.
-Gaskets are covered by this warranty for a period of ninety (90) days from the product’s installation date.
-Replacement of glass components and light bulbs are covered by this warranty for a period of thirty (30) days after delivery.
Exclusions to Warranty Coverage: This Limited Warranty will not apply to any of the following
· Any service, including repair service to correct damage caused by services performed on the Product by anyone other than an authorized EuroChef service provider, or the use of parts not authorized by EuroChef.
· Defects or damage caused by improper storage, cleaning and maintenance of the Product, including any failure to comply with Manufacturer’s written instructions and documentation regarding same.
· Service calls to connect, convert, or otherwise repair the electrical wiring and/or gas line to properly use the Product.
· Replacement of components prone to wear and tear.
· Defects and damage arising from transportation of the Product to the home of the owner, by the dealer/retailer or a hired delivery/logistics provider.
· Defects and damage arising from external forces beyond the control of EuroChef such as fire, flood, earthquakes, and other acts of God
· Accidental or intentional damage.
· Use of improper pans, containers, or accessories that cause damage to the Product.
Warranty Void: This Limited Warranty will be void in any of the following circumstances:
· The Product is used on a commercial, rental, or leased basis
· The serial plate for the Product is defaced
· The Product is altered by anyone other than an authorized EuroChef service provider
· The Product is not used according to Manufacturer’s written instructions and documentation regarding same.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT EUROCHEF WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. EUROCHEF WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY
This warranty gives you specific legal rights and you may have others which vary from state to state.
For questions, concerns or to start a warranty claim, please contact us at:
PHONE: 631.254.3434
EMAIL: service@veronaappliances.com or service@eurochefusa.com
MAILING ADDRESS:
EuroChef
41 Mercedes Way, Suite 25
Edgewood, NY 11717

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